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Privacy Policy

Privacy Policy

Privacy Policy

JorgGray is committed to protecting your privacy online. Below is a description of how information is collected from you and how it is used.

When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information. We may also collect IP address, domain types (e.g. .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any other information regarding the materials you had looked up on our web site.

We do not sell or share your personal information to others or any affiliates. We use customer information we collect for the sole purpose of filling orders, contacting purchasers to inform them of their order status, sending promotional information in compliance with the CAN-SPAM Act, enhancing the operation of our site, protecting the card holders from fraudulent purchases, serving advertisements, for statistical purposes and to administer our systems. Our computer system protects personal information using advanced firewall technology.

We use cookies to help identify you when you visit our store and to customize your experience. The cookies contain randomly assigned user identification numbers. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies.

HOW DOES JORGGRAY.COM USE COLLECTED INFORMATION?

The information we collect from you is used in accordance with law and primarily : To personalize your experience (Your information helps us to better respond to your individual needs) To improve customer service (Your information helps us to more effectively respond to your customer service requests and support needs) To improve our website (We continually strive to improve our website offerings based on the information and feedback we receive from you) To administer a contest, promotion, survey or other site feature To send periodic emails (The email address you provide is used to send you information and updates pertaining to orders. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.) Processing operations may include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data. The personal data we collect about you may be stored for as long as permitted by law following the most recent interaction we have had with you, after which point it may be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

DATA PROTECTION

(GDPR) General Data Protection Regulation If you are a citizen of the European Union (EU), we recognize your rights under this regulation. If you want to access or update your personal information, change opt in/out selections on your account you may do so by logging into your account and making changes to your profile. If you wish to request the deletion of your information or restrict processing of your information, you may do so emailing dataprotection@jorggray.com and requesting us to remove your account. GDPR options are automatically visible if the country code in your address is an EU country. If you are an EU citizen living outside the EU you can update your EU citizen status in your profile. This will also enable GDPR options on your account. The withdrawal of consent will not or may not affect processing which has already occurred.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Customer Services

Contact us by Phone

Need assistance? Customer Care is here to help.

Customer service is open:
Monday to Friday from 8:30 AM to 5:00 PM PST

Phone: 1-877-547-4438